It usually takes 3 – 7 business days to prepare and dispatch your prescription glasses from Australia, depending on the type of lenses you've ordered and the complexity of your prescription. Delivery times vary depending on your location.
Once your order has been dispatched, you'll receive an email with your tracking details. You can also check your order status on your order page.
Please be advised that the destination country may apply import taxes, customs duties, or other fees. These charges will be handled by the customer/recipient. Dresden is not responsible for VAT or Import Taxes on shipments. The customer/recipient will handle any customs duties and extra fees from the destination country.
If you have any questions or if your order hasn't arrived within the expected timeframe, feel free to contact us at [email protected] or +1 (213) 223-6100.