Standard Australia - $10

Express Australia - $15

Canada - Between $10 -$20 depending on your location

International (everywhere else) - $15

PD (pupil, or pupillary, distance) measures the space between the pupils of your eyes. Knowing this measurement is important to make sure your eyes match up with the optical centre of your lenses.

Although you may not see your PD measurement on your prescription, it will most likely have been recorded at the time of your eye exam. Contact the optometrist who issued your prescription and request your PD. If for some reason this is not available, see our guide here.

Standard single-vision glasses are quickest, and made by us between 1 day and a week.

Multifocals and complicated scripts take a little longer, because they are custom made. Depending on what you need, this takes anywhere between three days to two weeks to get to us. Once we get your lenses, we aim to ship them to you within 24 hours.

Once your glasses are ready, shipping times depend on ****where you live, it can take a couple of days (Australia and Canada) or a couple of weeks (International). We use quality companies like DHL, Australia Post and Sendle to get your Dresdens to you as fast as possible.

Dresden frames come with a 10 year, no caveat warranty - because they're built to last. Our lens warranties are determined by Australian Consumer Law, and Manufacturers Guidelines. Here are the details.

In Australia: We’re registered with all major Australian health funds, so just bring your membership card in-store for your on the spot rebate. We can also provide remote claim rebates over the phone for many health funds. Contact us on 02 7908 0639 to find out more.

In Ontario, Canada: The Ontario Health Insurance Plan (OHIP) covers people younger than 19 and older than 65 for a yearly eye exam. Additionally, anyone diagnosed with diabetes, glaucoma, or cataracts (amongst other conditions) are also automatically covered by OHIP for a yearly eye exam. Find the full list of covered conditions here. If you don’t fall under any of the listed categories but believe your eye exam should by covered by OHIP, your family doctor may write you a referral using the Request For Major Eye Examination form. >Download form

We're making eye tests simple at Dresden - because your eyes need regular checks, hassle free.

If you're a Medicare card holder we bulk bill your visit so there's no out of pocket costs - and we've got you covered even if you're not.

Dresden proudly offers free eye tests for internationals when you book your appointment Monday - Friday between 9am and 12pm.

You can book eye exams and contact lens consultations with our highly qualified, experienced optometrists online. Appointment times are half hourly and take around 25–30 minutes.

A comprehensive consultation includes a detailed discussion of your visual needs, a tailored prescription, retinal photography, intraocular pressures, ocular health, and disease diagnosis and management.

Absolutely! If you’ve had an eye test recently (within the past 2 years), you can enter these details when ordering your glasses online - or bring along a digital or printed copy to one of our stores. If you don’t already have it, you can ask the optometrist who did the test to send it to you, or us. If you think your vision has changed, or you think you’d benefit from an examination, you can book in at one of our locations for an eye test.

Pretty much. We can make almost any type of lens or glasses type. Your prescription must be valid, and some lens types are available in-store only. Just give us a bell on 02 7908 0639, or email us at [email protected] if you think you have something unusual, or need clarification.

Dresden frame

Your Dresden frame is made from an ultra-durable nylon. It’ll give you many years of service if you give it a little care.

  • Don’t use methylated spirits or any alcohol based products to clean your frames. It will crack the frame like kryptonite.
  • Wash your frames occasionally to remove oils and grit. If you wear them in a very hot and gritty environment, use a toothbrush and dish soap to clean the groove between the frame and lens - but not your lenses!
  • Check the pin in the hinge every so often. The top of it should sit flush with the arm. Press it firmly in with your finger if it’s not flush.
  • Bring the frame back to us if the pin/hinge gets loose and we’ll sort out a better fit.
  • If you feel your frame could fit better, pop in to us and we’ll adjust it for you. No worries.

Lenses

You will see your best when your precision lenses are clean. So to get the best vision, clean your lenses daily (or more often if you’re in a hot or dusty environment). Here’s how:

  1. Rinse the lenses under cold water to wash away grit and dust.
  2. Apply lens cleaner solution or liquid detergent to both surfaces of the lenses.
  3. Gently rub the lens with your fingertips or a clean lens cloth to remove oils, smudges and fingerprints.
  4. Rinse under cold water.
  5. Polish with a lens cloth or soft, lint-free tissue.

Multifocal lenses are the bee’s knees! You can see clearly everywhere from far away to near, whether you’re driving or threading a needle. A few things to know about how to use and get used to multifocals:

1. Adjusting can take a little time

Often it takes a little time for your eyes to adjust to your new multifocals. At the beginning, things can look blurry or less clear than before. Once you learn to move your eyes up and down the lens, you’ll start to find lens areas with the best optical power. Most people take one or two weeks to adjust to new multifocal glasses, some a little longer.

It’s OK to switch back to your old pair of glasses for a short time if you feel uncomfortable during the first few days. But persisting with your new pair is the best way to get used to your new multifocals.

2. Move your head to see better

Your vision will be the clearest when you directly face an object. This is because the clearest part of the lens is positioned in the middle of the lens, right in front of your pupil. Within a few days, you will learn to look through the middle of the lens naturally, and objects will come into focus quickly and easily.

You need to move your head when you use multifocals. Use your nose as your pointer to look directly at the object and then move your chin up and down until the object comes into focus. This will bring the correct optical power directly in front of your eyes to give you the clearest vision. Remember, the top half of the lens has the distance power and the bottom half has the reading power.

3. Things you’ll get used to

Some people notice vertical lines (such as doors) in their side vision bend a little when they rapidly move their head from left to right. This is an adaptation effect. You’ll get used to this in a week or so.

For some, the ground or stairs are out of focus when wearing multifocals for the first time. This is because, as you look down, your eyes look through the bottom part of the lens, which is designed for close-up vision. Simply lower your chin until the ground comes into focus.

Some people find multifocal lenses difficult to use when reading in bed. This is because the lenses are designed to use in a sitting position. Try to sit upright with a pillow behind your back.

We’ve adopted tight security protocols to keep your information safe and it’s important you know that prescription information is of little use to anyone other than you, unless you’d like the Russian Govt to make you a free pair of glasses.

Our credit card transactions are handled by Stripe, which has bank-level security. We do not store your credit card or any other financial details.

Of course, it’s your prescription record so feel free to add in a prescription you already have, no more keeping things on bits of paper. You can enter the prescription as you order glasses and if you are logged in, we’ll save it.

We can help you with that by making you a great pair of glasses. First though, you can try taking a photo of it with your mobile, going to the photo and then magnifying it. Free life hack from a Dresden customer.

There is no legal document for a prescription, unlike a prescription you take to the chemist. It could for example by etched onto a piece of bark. However all prescriptions contain essentially the same parameters that are globally consistent, even if notation styles differ. What is the legal part is that in Australia, New Zealand and most parts of Canada only Optometrists, Ophthalmologists and Orthoptists can issue a prescription. If you get a prescription from an Orthodonist please beware.

Yes, it’s more about what you need the glasses for. So whilst some parameters will not change others can be modified to make a pair of glasses do what you need. This is part of the skill of an Optometrist. As an example, you may be getting sick of being told off by attendants at museums and art galleries because you step over the rope to read the little plaques next to exhibits. You could have a prescription with a focal length that helps you read at a certain distance. An optometrist might call this an ‘intermediate add’. Bit by bit we’re trying to demystify your prescription to make it more useful for you.
You may also have one prescription for contacts and another for glasses.

A contact lens appointment at Dresden will cost you $29 - never more.

Our optometrists will guide you through from consultation to fitting, with free trial lenses to ensure you've got the best contacts for your comfort and convenience.

Already an expert wearer? Bring along your prescription to any Dresden store and we'll sort your lenses.

When you come in to see us for your appointment, it is always helpful to bring glasses if you wear them or a copy of your last prescription. We will also require your Medicare care card.

Often there are people that may need spectacles but who are not able to afford the cost. We are very proud to have a relationship with Vision Australia through the NSW Spectacles Program we are able to help those in need with assistance to claim spectacles. Please talk to our staff and they will be pleased to explain the eligibility requirements and how application can be made through this program.