FAQ
Shipping
Dresden frame sizes
Your PD (pupil distance) measurement
How long will my glasses take to be ready?
When will my online order be ready?
How can I track my order?
What should I do if my order is delayed or if I have questions?
How does international shipping work?
Warranty, remakes and refunds
Returns
Health fund rebates
Eye exams
Can you make glasses using my existing prescription?
Can you make glasses using any prescription?
Why I cannot see my prescriptions online?
Caring for your Dresdens
Multifocals: getting used to them
How secure is your information
Can I enter in a prescription not from Dresden?
What happens if I’m too short-sighted to read my prescription off a piece of paper?
Australia: What should I bring with me when attending an eye examination
Can I have more than one prescription?
Can I order contacts with my glasses prescription?
What should I expect from my contact lens fitting appointment?
Do I have to choose my frame colour at time of purchase?
Contact lenses Australia
Our Vision Australia partnership
DresdenGO